Office Administration Boot Camp
| March 18, 2010 | to | March 20, 2010 |
Office Administration is one of the critical legs of a successful construction business and is often your customers’ first impression of the company. Properly trained and invested office personnel who have an understanding of the daily business operations will be able to provide the appropriate administrative support necessary for the company to excel as an effective team. Most of the frustrations of an office administrator are the result of inadequate systems & processes to transfer responsibility from sales to production.
This Boot Camp addresses the key functions of the office administrative staff by streamlining organizational responsibilities which (that) include:
- Customer service best practices/procedures
- Work flow efficiency specific to the contracting industry
- Time & information management
- Management of different behavioral styles in the workplace
- Use of Contact & Project Management Software
- Facilitation of Total Quality Management meetings
- Understanding of the sales and production processes
Office Administration Boot Camp is designed for both rookie and veteran office personnel. Participants will leave this course with pertinent knowledge and training to excel in their roles, a better understanding of the other departments and their interdependent roles, and a renewed confidence and excitement for their positions.
OWNERS: Investing in your office administrative staff is often the solid foundation needed to build a resilient, team-oriented contracting company.
Thursday, March 18, 2010 8:00 AM – Saturday, March 20, 2010 4:00 PM
Eastern Time Zone