Office Admin Boot Camp
- Too much to do, too little time, too much stress
- Tired of dealing with difficult customers
- Always have to put out the fires that others create
Attend the Certified Contractors NetWork’s Office Administration Boot Camp!
The Office Administration team is one of the critical legs of a successful construction business and is often your customers’ first impression of the company. Properly trained and engaged office personnel who understand the complete workings of daily business operations can provide the appropriate administrative support necessary for the company to excel as an effective team. Most of the frustrations of an office administrator are the result of inadequate systems & processes to transfer responsibility from sales to production.
This Boot Camp addresses the key functions of the office administrative staff by streamlining organizational responsibilities that include:
- Customer service best practices/procedures
- Contractor specific workflows
- Time & information management
- People management
- Facilitation of Total Quality Management meetings
- Understanding of the sales and production processes
Office Administration Boot Camp is designed for both rookie and veteran office personnel. Participants will leave this course with the knowledge and training to excel in their roles, a better understanding of the other departments and their interdependent roles, and a renewed confidence and excitement for their positions.
Investing in your office administrative staff is often the solid foundation needed to build a resilient, team-oriented contracting company.
View this Year’s Schedule and Register
