Learn Effective Contractor Management Techniques
Stop the Profit Leaks!
This intense 3 ½ day contractor training program will help you to create the ultimate customer experience by unifying the efforts of sales, production and administration teams on every construction project. Key areas of training include:
- Understanding the process used by salespeople to get the sale
- How to hire production employees using the CCN 4P Hiring Process
- How to get clean paperwork using the CCN Paperwork Process
- How to manage a schedule
- How to track Daily and Weekly production activities
- How to communicate with the Customer
- How to resolve customer disputes without eating the job
- How to look for and get additional work
- How to maintain job quality control
Blue Collar Management Boot Camp is designed for production managers, project managers, foremen and office managers who want to learn a more effective and cohesive production management process, as well as, owners who want to improve the quality of work performed.
You’ll learn CCN best practices to create 100% customer satisfaction, increased referral and repeat business. You will leave the course with the necessary tools to implement CCN best production processes, reduce customer complaints, minimize free work and increase cash flow.
This is a nuts & bolts course that works – You’ll return to work and be able to establish performance standards & skills within your company to increase accountability of everyone in the production department while minimizing the daily involvement of the owner.