Certified Contractors Network Blog

Ever have an installation go well but the relationship gets ruined because of a miscommunication with the homeowner? Or have something go wrong on a job because sales made a verbal promise that was never communicated to the installation crew? Most customer complaints arise during the dead time, from...

It’s a mistake to think that the only thing production people can or should do is install. Everybody at a contracting company has a job to do. The owner or general manager (often the same person) runs the business. The salesperson’s job is to get the truck in the driveway. Admin does so many things...

If you were at the Fall Conference in Philadelphia in September, or at the Technology for Contractors conference in Park Slope, UT, last June, you probably heard presentations by Michael Matalone. Michael Matalone, who had a feature article in last month’s Toolbox about finding and keeping talent, i...

After a turbulent year of adjusting forecasts and changing expectations, 2021 will be a year of reemergence and growth in the construction industry. Rising construction costs and labor shortages persist, challenging the industry to innovate competitive new ideas, while stricter regulations contribut...

The Producer Price Index for construction goods rose 5% over the three-year period ending in November 2020, per the Association of General Contractors. There are many factors causing the rising cost of materials. Tariffs and trade issues drive costs up, as do environmental regulation and changing de...

Water damage to a homeowner’s property as a result of a leak or unanticipated thunderstorm is the leading cause of insurance claims in the roofing industry. Unfortunately, even if you and the homeowners do everything right, water damage can still occur and lead to expensive insurance claims. If thes...

Human resources is a fundamental department in the construction industry. Without human resources, a construction project cannot be completed successfully. Below the experienced professionals at Certified Contractors Network discuss the functions and importance of human resources in the construction...

Trust plays an essential role in gaining customers and obtaining contracts, and a key driver in lead generation. Traditional lead generation strategies such as television commercials, billboard ads, and radio ads have been less successful with the advancement of technology. Lead generation companies...

Construction sites are a naturally dangerous setting even when safety is a top priority. As an owner or manager in the contracting industry, it is essential that you take action to protect your company’s employees. Below, the experienced professionals at Certified Contractors Network discuss the imp...

Roofs are constructed to repel against heavy rain, thunderstorms, hurricanes, winds, snow, hail, and other major weather conditions. Although most roofs provide protection from these conditions, certain roofing materials have an advantage over others during severe weather conditions. Below, the home...